Privacy Policy

Last updated on: October 14, 2024

This Privacy Policy describes how The Growing Sofa | Store (the "Website," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase at thegrowingsofa.digital (the "Website"), or otherwise communicate with us regarding the Website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, Website visitor, or other individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Website, and we will update the "Last Updated" date. We will take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources as detailed below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or othersw

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Website and Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly

The information you send us directly through our Services may include:

• Contact Information: Your name, address, phone number, and email address.
• Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account Information: Your username, password, security questions, and other account security details.
• Customer Support Information: Details you include in communications with us, such as messages sent through the Services.
• Certain features of the Services may require you to provide specific information directly. You may choose not to provide this information, but it could limit your ability to use or access those features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("cookies"). Usage Data may include details about how you access and use our Website and account, including device information, browser information, network connection details, IP address, and other information related to your interactions with the Services.

Information We Obtain from Third Parties

Lastly, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies supporting our Website and Services, like Shopify.
• Payment processors who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments, fulfill your orders, and provide requested products or services.

When you visit our Website, open or click emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Website and Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly

The information you send us directly through our Services may include:

• Contact Information: Your name, address, phone number, and email address.
• Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account Information: Your username, password, security questions, and other account security details.
• Customer Support Information: Details you include in communications with us, such as messages sent through the Services.
• Certain features of the Services may require you to provide specific information directly. You may choose not to provide this information, but it could limit your ability to use or access those features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("cookies"). Usage Data may include details about how you access and use our Website and account, including device information, browser information, network connection details, IP address, and other information related to your interactions with the Services.

Information We Obtain from Third Parties

Lastly, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies supporting our Website and Services, like Shopify.
• Payment processors who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments, fulfill your orders, and provide requested products or services.

When you visit our Website, open or click emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to deliver the Services and fulfill our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, and facilitating returns and exchanges.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing communications and promotional content via email, text messages, or postal mail, and displaying product or service advertisements.

Security and Fraud Prevention

We use your personal information to detect, investigate, or act against possible fraudulent, illegal, or malicious activities.Communicating with You and Improving Services.

We use your personal information to provide customer support and improve the Services.

Cookies

We use cookies to support and enhance the functionality of our Website and Services, perform analytics, and understand how you interact with the Services. You can manage or block cookies through your browser settings, but doing so may affect your user experience and some functionalities.

How We Disclose Personal Information

In some circumstances, we may disclose your personal information to third parties, including:

• Vendors and Service Providers: For IT management, payment processing, customer support, and other services.
• Business and Marketing Partners: For advertising and providing Services.
• Affiliates: Within our corporate group for business purposes.
• Legal Obligations: To comply with applicable laws or enforce our terms.

For more details, please refer to the specific sections of this Privacy Policy.

Contact Information


If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@growingsofa.com
• Address: Rua Professor Oliveira Andrade, NR. 420 - Um, 4470-634 Moreira da Maia